A11. Focused Communication

This activity is part of the Preparing section of the Project Flow. Preparation starts as soon as you have the idea or offer for the project, and ends with the decision to execute/accept the project, or drop it. Checking the feasibility or possible options for the project happens in this section as well.

Hang a banner in your company to announce the start of the project, and send an email to everyone, and explain why the company has decided to do the project, and how it will benefit them.

The main purpose of this activity is creating commitment, and encouraging collaboration.



  • Hi everyone,
    As you know, we’ve been preparing for a new project in the past months. It’s a 300 unit residential building for ABC-Co. Fortunately, the project is approved now!
    It’s a two year project, with a great contract price. However, that’s not our only reason. As you know, the local government is going to initiate many social housing projects in the next 10 years, and this is one of the first. If we are successful in this project, we can get more of them.
    So, it’s important for us to 1) learn more about high-volume projects like this, and how we can optimize our efforts, and 2) deliver a high-quality project on time, and withing budget. Well, being on time is more important than being within budget; we can earn more from the future projects.
    So, let’s have a great project together. Don’t hesitate to contact me if you had any questions or considerations.
  • Hi everyone,
    I have good news: the office redecoration project we’ve been waiting for is approved, and will be started on Monday. It’s a three month intensive project with two purposes: creating a better image for our customers, and creating a more productive and comfortable environment for ourselves. We may have some distractions in our daily work during this project, and I hope you help minimize the consequences with your support.
    Don’t hesitate to contact me or John if you had any questions.


  • A01. Appoint the Sponsor
  • A02. Prepare the Project Summary
  • A03. Appoint the Project Manager
  • A04. Set up the PMIS
  • A05. Appoint the rest of the team
  • A06. Populate the PMIS
  • A07. [Select suppliers and agree on the Supplier PMs]
  • A08. Preparation Audit
  • A09. Go/No-Go
  • A10. Project kick-off
  • A11. Focused Communication

Cycle Planning

  • A12. Update the PMIS
  • A13. [select suppliers and agree on the Supplier PMs]
  • A14. Go/No-Go
  • A15. Cycle kick-off
  • A16. Focused Communication

Weekly Activities

  • A17. Measure and report performance
  • A18. Manage deviations
  • A19. Weekly kick-off
  • A20. Weekly Audit
  • A21. Focused Communication

Daily Activities

  • A22. Capture RICs
  • A23. React to RICs, based on Delegation Limits
  • A24. Accept completed products from the Team Leaders and Supplier PMs

Cycle Closing

  • A25. Evaluate the customer and team satisfaction
  • A26. Plan for improvements
  • A27. Focused Communication


  • A28. Receive approval and hand over the product
  • A29. Handover the Business Case to the responsible person
  • A30. Evaluate the customer and team satisfaction
  • A31. Closing Audit
  • A32. Archive the PMIS
  • A33. Celebrate and announce closure
  • A34. Focused Communication


  • A35. Check the Business Case and evaluate the benefits
  • A36. Design additional activities if required
  • A37. Focused Communication


About PMIS elements (documents)

  • A04. Set up the PMIS
  • A06. Populate the PMIS

About Roles (people)

  • A05. Appoint the rest of the team

About Planning

  • A06. Populate the PMIS
  • A12. Update the PMIS