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A35 Check the Business Case and evaluate the benefits

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The Sponsor spends a few hours measuring the benefits realized from the project, or asks someone else to do so (in which case, the Sponsor stays accountable).

The expected benefits, and the way they are supposed to be measures are described in the Business Case.

If measuring benefits is not practical, well-designed KPIs based on outcomes can be used instead. If there’s a product and you make changes on it with multiple projects, it might be difficult to say how extra benefits are related to each new feature; in that case, you can only measure and report it in aggregate.




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