Instructor-Led Workshops

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P3-E01 - Evaluate stakeholder satisfaction

15 to 20 minutes

Explain the purpose of the activity and write it down on the board or main map.

Give them 10 minutes to design two sets of questions for evaluating the satisfaction of the team members and the external stakeholders.

When the time is up, ask each facilitator to present their lists, ask others to give comments, and add yours if needed.

For example:

Team members:

  • How easy is it to interact with other team members?
  • How easy is it to interact with the project management team?
  • Are your role and responsibilities clear enough?
  • Do you have a clear image of the project?
  • How realistic are the goals in this project?
  • How happy are you with the project management system?
  • Overall, how happy are you with your job?

Other stakeholders:

  • Do you have a clear understanding of what happens in the project?
  • How easy is it to communicate with us?
  • Is our management process clear enough for you?
  • Is the project moving in the direction you expected it to?
  • Overall, how happy are you with this project?

The actual purpose of this activity is to evaluate the stakeholders' satisfaction, but designing the questions is enough for our workshop.



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