F01 - Hand over the product
This management activity belongs to the Project Closure group. This activity group is done when the product of the project is complete, or when you decide to cancel the project.
Note: This is a draft of the second version of P3.express. Comments are welcome!
When the project is done, we need to receive approval and hand over the product to the internal or external customer. In the case of cancelling the project, this may or may not be required.
Sometimes, the customer accepts the products, but agrees with you on a list of extra tasks you need to do within a certain duration. In such a case, you can proceed and close the project, and hand over the remaining activities to a support/maintenance team.
The goal is to have an official hand-over and approval for the product, which is a prerequisite for complete closure of the project. Remember that having projects that are almost done but are frozen in their last stages is a waste of resources and makes your portfolio management complicated. It’s best to close things and move on to new endeavours.
This management activity is the most major closure in the project, and it can be complicated and time-consuming if you’ve not taken the intermediary closures seriously enough.
When possible, seek approval of the sponsor and the customer for the major deliverables of the project when they are done, rather than at the end of the project. It makes the final closure simpler.
The following principles have a significant role in this management activity: